Stylesthread is operated by Pivotra Labs Private Limited and is more than just an online fashion store, it’s a platform where style meets individuality. Your trust and satisfaction are our top priorities, and we are dedicated to providing a seamless shopping experience with stringent security measures to protect your data.  

Throughout this document, "we," "us," and "our" refer to Pivotra Labs Private Limited, while "you," "your," "user," and "users" represent our valued customers. This policy outlines the terms governing your use of our website and services. By accessing or using stylesthread, you agree to comply with these terms. If you do not agree, we recommend discontinuing the use of our services.  

Acceptance of Terms  

By using our website, you confirm your acceptance of these Terms & Conditions. We reserve the right to update these terms without prior notice. Continued use after modifications signifies your acceptance of the updated policies. If you do not agree with the changes, please stop using our platform.  

Account Registration  

To place an order, users may be required to create an account. You must be at least 18 years old and provide accurate details. It is your responsibility to keep your account credentials secure. Users are allowed only one account; violations may lead to suspension or termination. Our Privacy Policy details how we handle your personal data.  

Website Usage Guidelines  

By accessing our website, you agree to:  

• Engage only in lawful shopping activities.  
• Avoid fraudulent or misleading transactions.  
• Keep your contact and payment details accurate.  
• Receive promotional emails (opt-out available anytime).  

Product Information & Pricing  

We strive for accuracy in product descriptions, pricing, and availability. However, occasional discrepancies may occur. Prices and stock levels may change without notice. Product colors may appear differently on screens, and we reserve the right to cancel orders due to errors.  

Orders & Payments  

• Orders are processed only upon successful payment authorization.  
• We accept major credit/debit cards and digital payment options.  
• Billing details must match the payment method used.  
• Failed payment authorizations may result in order cancellation.  

We are not responsible for errors caused by payment services.  

Shipping & Delivery  

Orders are dispatched as per our Shipping Policy. Delivery times may vary due to location or external factors like weather or logistics issues. We are not liable for delays beyond our control. Shipping fees are non-refundable unless a delay is caused by our error.  

Returns & Refunds  

Returns are accepted within the return window, provided items are unused and in original condition with tags intact. The refunded amount will be credited back to your original payment option.  

Order Cancellations  

• Cancellations must be requested before shipping.  
• Processed orders cannot be canceled.  
• We reserve the right to cancel orders due to payment failure, inaccurate details, or stock unavailability.  

Intellectual Property  

• All content on stylesthread is either owned by us or used with authorization. Unauthorized reproduction, modification, or sharing is prohibited.  
• By submitting reviews or images, you grant us a license to use, publish, or display them, ensuring no rights are violated.  

Privacy & Data Protection  

• We prioritize safeguarding your personal information. Our Privacy Policy details how we collect and protect your data.  
• You may request access, updates, or deletion of your data at any time.  
• Necessary data is shared with trusted providers for service enhancement under strict security measures.  

User Conduct & Compliance  

Any fraudulent or malicious activities will result in account suspension and possible legal action.  

Dispute Resolution  

Disputes should be resolved through direct communication. If necessary, arbitration may be used to ensure fairness.  

Limitation of Liability  

• We are not liable for indirect or incidental damages resulting from website use.  
• Products are sold "as-is" without implied warranties. Review product details before purchasing.  

Force Majeure  

We are not responsible for disruptions due to unforeseen events like natural disasters, pandemics, or government restrictions.  

Policy Updates  

We may update these Terms & Conditions as necessary, and any significant changes will be communicated to users.  

Customer Support  

For assistance, contact us via our Contact Us page or email pivotralabspvtltd@gmail.com. Thank you for choosing stylesthread! Your trust is important to us.