At stylesthread, operated by Pivotra Labs Private Limited, we respect your privacy and are dedicated to safeguarding your personal information. Our commitment is to ensure that your data is collected, used, and stored responsibly while providing you with a smooth and secure shopping experience.  

Throughout this Privacy Policy, "we," "us," and "our" refer to Pivotra Labs Private Limited, while "you," "your," "user," and "users" represent our valued customers. This policy explains how we collect, use, and protect your personal information when you access or use stylesthread. By using our website, you consent to the practices outlined in this policy. If you do not agree, we recommend discontinuing the use of our services.  

Information We Collect  

To enhance your experience and facilitate transactions, we collect the following types of information:  

Personal Information  

• Name, email address, and contact number  
• Shipping and billing addresses  
• Payment details when you place an order or register an account  

Browsing Data  

• Products viewed, search history, and purchase behavior  
• Interaction with website features and promotions  

Technical Data  

• Device type, browser version, and operating system  
• IP address and geolocation data (if permitted)  
• Website performance analytics for security and functionality  

Cookies & Technologies  

• Data collection tools that optimize website functionality and improve user experience  
• Technologies to product recommendations and measure site performance  

All collected data is securely managed in accordance with this Privacy Policy.  

How We Use Your Data  

Your information is utilized to improve our services and provide a seamless shopping experience. The primary uses of your data include:  

• Order Processing & Fulfillment: Managing purchases, shipping orders, and providing customer support.  
• Shopping Experience: Recommendations and refining website functionality based on user behavior.  
• Security & Fraud Prevention: Monitoring activities to prevent unauthorized access and fraudulent transactions.  
• Legal & Compliance Requirements: Ensuring adherence to applicable laws and industry regulations.  

Your personal data is not shared for commercial gain and is only used as per the terms outlined in this policy.  

Data Security Measures  

We implement robust security protocols to protect your personal data from unauthorized access, misuse, or breaches. The measures include:  

• Data Encryption: Sensitive information is encrypted using secure technology to prevent unauthorized access.  
• Restricted Access: Only authorized personnel with specific responsibilities can access your data.  
• Regular Security Audits: Our systems are periodically reviewed to identify and address potential vulnerabilities.  
• Secure Payment Transactions: Collaborations with trusted payment processors ensure that financial details remain confidential.  

Despite our security efforts, we encourage users to protect their account credentials and use strong passwords.  

Data Sharing  

We do not engage in selling, renting, or commercializing your private information. However, in certain cases, your data may be shared when necessary to operate our services, comply with legal obligations, or support business functions.  

Any data shared is handled securely and only used for intended purposes while maintaining confidentiality and protection.  

Data Retention & Storage  

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Generally, we store data for a period of 8 to 12 months, depending on business and regulatory requirements.  

Once the retention period expires, data is permanently deleted or anonymized. If you wish to request the early removal of your data, you can contact us using the details provided below.  

Your Rights & Choices  

As a user, you have control over your personal information and can exercise the following rights:  

• Access & Edit Information: Update your personal details through your account settings.  
• Request Data Deletion: Ask for the removal of your personal information from our records.  
• Modify Marketing Preferences: Opt out of promotional emails and targeted advertisements.  
• Manage Cookies & Preferences: Adjust browser settings to limit or disable cookies.  

To exercise any of these rights, contact us at pivotralabspvtltd@gmail.com.  

Cookies & Technologies  

Cookies and Technologies are used to enhance your experience on our platform. These tools help us:  

• Analyze website traffic and improve site functionality  
• Provide shopping recommendations  
• Monitor website performance and troubleshoot technical issues  

You can disable cookies through your browser settings, but certain features of the website may not function properly without them.  

Protection of Minors  

Stylesthread does not knowingly collect or store personal data from individuals under the age of 18. If we discover that a minor has submitted personal information without parental consent, we will take immediate action to remove the data.  

If you suspect that a minor’s data has been collected, please contact us at pivotralabspvtltd@gmail.com for prompt resolution.  

Legal Governance  

All rights, responsibilities, and obligations outlined in this Privacy Policy fall under the governance of Indian law.  

Any disputes concerning this policy shall be resolved in accordance with legal procedures established in India.  

Policy Updates  

We may update this Privacy Policy from time to time to reflect changes in legal requirements, security measures, or business practices. Any modifications will be posted on this page.  

By continuing to use stylesthread after updates, you acknowledge and accept the revised terms. We recommend reviewing this page periodically for the latest information.  

Contact Us  

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at pivotralabspvtltd@gmail.com.  

Your trust is important to us, and we remain committed to ensuring a secure and transparent shopping experience at stylesthread.